i've set everything up correctly, i've even double checked with youtube videos but unfortunately the bot does not want to work for me.

any ideas? server is 1.16.3

Bot tokens are supposed to be kept secret. You just exposed yours. Go reset it in the Discord developer panel immediately.

GitHub issues are for bug reports & feature requests. Go to the Discord server for support https://discordsrv.com/discord

We use the issue tracker exclusively for bug reports and feature requests. However, this issue appears to be a support request. Please join our Discord at https://discordsrv.com/discord and go to the #support channel for help with installing or configuring DiscordSRV.