Builder won't continue upgrading wooden university to level 3 until they have 38 grass. Tried manually adding dirt blocks to the worker's inventory, but that didn't work.

Level 3 is advanced enough that it's probably intentional; use silk touch. Also, fill out the template next time.

I can't use silk touch on grass, it breaks into seeds even when using silk touch. Can you send a link to the template please?

Oh, the builder needs grass itself, not grass blocks? Use shears to break it then
And the template should've shown up when you clicked on New Issue; how'd you get here?

Thanks, using the sheers allowed me to gather the grass.

I tried to click on new issue while not logged in. It redirected me to login. After logging in, I was given a blank text box to provide details about my issue.

Hmm
Probably a github bug though, nothing we can do