Hey ! This addon is awesome and essential, but everyone knows that :) I find the history section very useful, but it quickly becomes hard to read. A search box for usernames would be great to help find a conversation with someone.
Thanks again!

Hi, I would LOVE this feature...even alphabetical customer names would be helpful. I sometimes have to log out but then can't continue the conversation because I can't remember some of the name. if I could search or look in an alphabetical list it would be amazing! :)