Before You Begin

• I confirm that I have downloaded the latest version of the addon.
• I am not playing on a private server.
• I checked for an existing, open ticket for this issue and was not able to find one.
• I edited the title of this bug report (above) so that it describes the issue I am reporting.

Describe the Issue

Installed addon with fresh copy. Can't get Void Eruption / PI and other CDs to show up. Works fine for other characters or builds with DA instead of VE.

How to Reproduce

1. Install fresh copy of addon
2. Log into game as max level shadow priest
3. Set talents to the following: BIQA16pR6xQxvK1VWhXk+w0/GkQSLRAAAAAAAAAAAAAISiSapJNIRSJJSEkGJJJSjgEESRahkAA
4. Hekili Toggles -> Show Cooldowns and Show Separately checked on.
5. Hekili Toggles -> Set Display Mode to Fixed Dual Display. Only have it checked off and set as Current Display Mode

Player Information (Link)

https://pastebin.com/Qh5wu6gi

Error Messages (Link)

N/A

Additional Information

No response

Contact Information

No response

This is not the correct kind of ticket; this should be a Recommendations ticket with snapshots taken when you wanted Void Eruption to be recommended but it wasn't.

Snapshot

Please supply a Snapshot of the addon's decision-making when you are seeing this issue in-game. This is not a screenshot. To generate a Snapshot, please complete the following steps.

• Log into your WoW character.
• Recreate the issue you are reporting (i.e., generate 5 Holy Power).
• When you see the recommendation you disagree with, press ALT-SHIFT-P to Pause and Snapshot (or use ALT-SHIFT-[ to Snapshot without pausing).
  • You can change these keybindings in /hekili > Toggles if needed.
  • If you take the snapshot at a different time, it will not be useful and you'll be asked to submit a new one.
• Type /hekili and press Enter.
• Open the Snapshots section on the left side.
• Select the snapshot that shows the recommendation that you disagree with.
  • Snapshots are labeled with your specialization, the display in question (usually, you'll choose Primary), and the recommendations the addon made with their timings.
• Click in the Export Snapshot box, press CTRL+A to select all text including hidden text and press CTRL+C to copy.
• Open https://pastebin.com, use CTRL+V to paste the snapshot text, then click Create New Paste.
• Provide the Pastebin link in a new comment.

This step is essential, as most issues are related to specific classes, specializations, gear, talent choices, or other game systems. If you do not provide this information, I cannot triage your problem.