What game are you raising a ticket for?

The War Within

What is your issue?

I am trying to block the sound of my mount the "grand expedition yak." I go into Leatrix Plus and check the travel the box under "Mute mount sounds > Travelers." When I get onto my yak the sound still plays.

The travelers setting mutes the travelling merchant greetings and farewells. Says so in the tooltip.
If you want to mute the summon sounds, go into 'Mute custom sounds' and add 613147 and 613149 then click the Mute button.