We have a player in our DKP System that is not on the list. We added him and made the mistake to switch from computer to laptop and broadcast from there and somehow the system got tangled up. We are unable to add him to the list with all options possible. He has DKP and !dkp works for him. He can bid for items. In the history he has a white/grey colour.
The repair function didn't work.
Thank you for making a great addon hopefully there is a solution.
UPDATE!
While I was writing this the Idea of checking the LUA file came to my mind...
I looked him up and he was an existing player but had no assigned Class or Guild rank.
I simply added the same values as the other Warriors had and it instantly worked...
You find the Player list in the LUA file at almost the end of the text file.
So I leave this post anyway to help others with the same problem. (I heard it from several people)