Can someone besides LiangYuxuan respond to this please? Clearly they aren't understanding the reason I made this support ticket. My issue persists and their comment makes absolutely no sense as a response to what I wrote.

I am having trouble getting all my toons to show up in the SI tooltip/window despite them all being saved to things that the addon is tracking (eg raids, horrific visions, M+, world boss kills). Even after resetting WTF folder, deleting the savedvariables files and testing with all other addons disabled the issue persists. What requirements exactly need to be met for toons to show up in this addon? They're all on the same server.

Original (unresolved, yet closed) issue here.

If I understand the comment (and related issues) correctly, @LiangYuxuan meant that there are certain activities that SI tracks, like weekly quests (and this is presumably also applicable to vision lockouts), which are no longer causing said character to automatically be displayed.

Therefore it would be necessary to forcibly show the character using the "Always" setting unless it happens to also be saved to things that do cause it to be displayed automatically.

I would expect raid lockouts to fall into that category, but then I haven't worked with the addon in ages and I might easily be mistaken. Perhaps some clarification would be needed here?

Like @SacredDuckwhale said, certain activities done on character may mark this character "saved". I've mamaged to put all activities SI tracked in the following table, so you can check out what activities is marking or not.

Note: Currency is marking character "saved" only when the character earn some currency with weekly cap in this week.

I have similar issue - addon shows random chars in data window