AllMyTickets provides ticket tracker system for moderators and administrators.
If your users have any trouble relating your Minecraft server (griefing, insult, general help) they can create a new ticket for it. Moderators and administrators (or whoever you give the permission) will be notified about the new ticket and are able to assign and solve it.
Basic features are:
- Creating a new ticket (player)
- Show the status of all your created/opend tickets (player)
- Show all new and your assigned and open tickets (moderators)
- Assign a tickt to yourself (moderators)
- Reject or close a ticket (moderators)
- Teleport to the location the ticket was created (moderators)
Dokumentation
AllMyTickets documentation, such as permissions or commands, is available at github wiki from BukkitPluginAllMyTickets.
Commands
- /ticket Message issues a new ticket.
- /aticket shows all new and unassigned tickets.
- /aticket Id shows and assign the ticket with id Id.
- /aticket back Id unassign the ticket with id Id.
- /aticket move Id PlayerName reassign the ticket with id Id to player PlayerName. Player PlayerName have to own the permission to access /aticket.
- /aticket solved Id closes the ticket with id Id and set status to solved.
- /aticket reject Id closes the ticket with id Id and set status to rejected.
- /aticket tp Id teleports to the player who issued the ticket.
Permissions
- ticket.create allows you to create a new ticket.
- ticket.admin allows you to manage tickets.
Reporting issues and sending wishes
Both are welcome at the github issue tracker from BukkitPluginAllMyTickets.
Repository
A public repository is available at github code from BukkitPluginAllMyTickets.