I have a network with 4 servers which is in beta development right now. Each of these servers has BanManager enabled (Hub, Survival, Creative and WIP). All of these are hooked to the same local database and all of the servers boot fine with no issues in the startup logs. When moving between Hub, Survival and Creative, everything works fine with no issues whatsoever. However, when I log into the WIP server, which has the same config as all of the others, it makes a second user for my name in the bm_players table. When this happens, I can't /bminfo myself or any other player who has joined that server, until I manually delete all of their profiles from the database. I was wondering if someone could help me out with this?

Thanks, SubmissiveMC.

Check that they are all running the same version of BanManager.

Yep they are all running the same version :)

Check that they're all in online mode or in offline mode, and not a mix.

Can you please provide any stack traces if there are any?

@SubmissiveMC Any java errors in your server.log/console :)

All the servers are in offline mode due to bungeecord. Would you mind explaining stack traces to me?
Thanks :)

Double check that you don't have one server that isn't set to forward data from bungeecord correctly, otherwise the uuids etc may be wrong.

There aren't any errors on boot, everything runs smoothly. The configs match up fine where they are meant to I believe, is there any specific options I should be looking for? The only other thing I can think of that might be causing it is that WIP isn't running the same version of Spigot that the others are.. Thanks so much for the help :)

it makes a second user for my name in the bm_players table. When this happens, I can't /bminfo myself or any other player who has joined that server, until I manually delete all of their profiles from the database.

Any errors when that happens?

Lemme take a look for you :)

Okay, going from Fac > WIP > Fac I got this console error

[BanManager] Requesting name for ab3955b8-9f76-336e-95cb-3626c15f152f
[02:59:54 WARN]: [BanManager] Duplicates found for SubmissiveMC, was unable to contact Mojang for updated names
[02:59:54 INFO]: UUID of player SubmissiveMC is 1363d27c-1c2d-4674-bda8-9810d9316f20

Your WIP server is saying you have a different UUID than your other servers

WIP UUID: ab3955b8-9f76-336e-95cb-3626c15f152f
Your actual online UUID: 1363d27c-1c2d-4674-bda8-9810d9316f20

WIP isn't forwarding from bungeecord correctly, check your spigot.yml file